Available from 1 September 2026 — pre-book your project now at pavel@vokoun.pro

Freelance Project Manager

IT Projects
Delivered Right

Networks, Unified Communications & Contact Centers — complex migrations, global teams, zero surprises.

18+
Years Experience
25+
Projects Delivered
10
Enterprise Clients
PMP
& SAFe Certified
Connect with me My Services
Pavel Vokoun
Available from 1 September 2026

Background

About

Over the past 18 years I've delivered complex Network, Telephony and Contact Centre transformations for organizations like Accenture, Novartis, Sandoz and Johnson & Johnson — migrating thousands of users across the globe.

I bring a rare combination of deep technical knowledge and project leadership. With hands-on experience in Cisco IPT, MS Teams Telephony, and Genesys Cloud CX, I speak both business and engineering — helping stakeholders align, risks get mitigated early, and teams move with clarity.

View my projects on LinkedIn Let's talk

Key Expertise

PMP® Certified SAFe® Certified ITIL Trained for CISM Project Management Program / PMO Stakeholder Management Risk Management Vendor Management MS Teams Telephony Genesys Cloud CX Cisco CUCM Unified Communications Avaya Network Security AI for PM's

What I Do

Services

End-to-end project delivery across five specialized domains.

Project Management

End-to-end IT project delivery with focus on network infrastructure and telecommunications, managed remotely for global clients.

  • Complete project lifecycle management
  • Cross-functional team coordination
  • Budget and timeline management
  • Risk assessment and mitigation
  • Remote stakeholder communication
PMP SAFe Jira MS Project

Program & PMO

Structured program governance and PMO leadership for complex multi-workstream IT programs — from financial oversight to executive reporting.

  • PMO setup, governance and standards
  • Multi-PM program oversight and reporting
  • Steering Committee and executive reporting
  • Budget tracking (up to $6M+ programs)
  • RAID management and change board participation
  • Service transition and BPO program delivery
PMO MS Project Jira SharePoint

Unified Communications

Expert consultation in modern UC solutions and telephony systems — from design through deployment.

  • Microsoft Teams Telephony implementation
  • Cisco UC solutions design and deployment
  • Avaya and Audiocodes system integration
  • VoIP infrastructure planning
  • Performance optimization
MS Teams Cisco UC Avaya Audiocodes

Contact Center Solutions

Customer experience optimization through advanced contact center technologies across omnichannel environments.

  • Genesys Cloud CX platform implementation
  • Cisco IPCC solutions
  • Avaya contact center deployment
  • Omnichannel strategy development
  • Performance analytics and reporting
Genesys CX Cisco IPCC Avaya

Network Security

PM-led delivery of network security infrastructure — from access control and identity platforms to DDoS protection in regulated enterprise environments.

  • Cisco ISE / AAA platform design & upgrade
  • Network Access Control (NAC) rollout at scale
  • DDoS protection implementation (Arbor/NETSCOUT)
  • Security projects in regulated pharma (GxP)
  • 3rd-party vendor management for security delivery
  • 2500+ sites rollout project management
Cisco ISE Forescout NAC Arbor DDoS

Track Record

Clients

Enterprise and global organizations I've delivered projects for across Europe and worldwide.

Accenture PMO lead · Cisco CC consolidation
Johnson & Johnson Cisco IPT migration · 1000+ users, CH
Novartis Genesys CC migration · network security
T-Mobile IVR migration · Genesys Voice Portal
Verizon PM · Professional Services team
TNT F&A service transition · CZ/SK lead
Tesco Forescout NAC security · 2500+ sites UK
Sandoz MS Teams telephony · Genesys CX CC
Axians Genesys CX & MS Teams · PM delivery
NAKIT Servers · VMware · Zabbix · Data Centre

What clients say

Recommendations

"

Pavel combines solid technical expertise with strong project management skills. This rare mix made a huge difference. Even as external, Pavel became someone we could fully rely on without needing to double-check his work. He treated our project as his own and this trust is priceless. I wholeheartedly recommend him to any organization looking for technical depth, strong leadership and genuine commitment.

Julien Rahal

Global Service Manager · Sandoz

Telephony & CC rollout · October 2025

"

I've been working with Pavel for over 1.5 years on a complex IT and IP telephony migration global project, spanning 50 countries. Pavel is one of the most reliable and precise project managers I've worked with. He has a great ability to prioritize effectively and keep the project moving, while staying detail-oriented and super reliable. Once something's agreed, it gets done.

Ales Ruzicka

NTT DATA

Global telephony migration · October 2025

Let's Talk

Get In Touch

Open to project opportunities from September 2026. Pre-book now — responses within 24 hours on working days.

Email

pavel@vokoun.pro

LinkedIn

linkedin.com/in/pavelvokoun

Phone

+420 724 870 477

Website

vokoun.pro
Get in touch